Shipping Policy
At mulen.co, we are dedicated to providing a seamless shopping experience, with timely and secure delivery of your orders. Once your order is placed, our customer service team will reach out to confirm your details and ensure all information is accurate.
We work with trusted courier partners to ensure that your items are carefully handled and shipped promptly.
Domestic Shipping
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Estimated delivery time: 3 to 7 business days
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Payment method: Cash on Delivery (COD) — payment is to be made to the courier at the time of delivery.
International Shipping
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Estimated delivery time: 15 to 20 business days, depending on the destination and customs processing
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Payment method: COD is not available for international orders. International customers can pay via PayPal, Wise, or Bank Transfer. Orders will be processed once payment is confirmed.
You will receive updates throughout the order process. In the event of any shipping delays, we will notify you promptly. If you do not receive updates, it may be due to incorrect or unreachable contact details (email or phone).
For any questions or assistance, please contact our support team at support@mulen.co. We are committed to ensuring your experience with mulen.co is smooth and satisfactory.